WHAT YOU NEED TO KNOW TO PURCHASE
If you wish to place an order, please read the below carefully:
1. Traditionally, we have not accepted forward orders on this collection as we have never been able to guarantee that we will receive exactly what we order. It is important that you understand that there is a small chance that your exact order will not be received. In that case, we will do our best to rectify the problem from the small stock holding we have or offer you a refund.
2. The shades can, from time to time, be slightly off balance as their structure of bamboo is a natural product that can warp in production. If you are unhappy with your shade shape because it is significantly deformed, we will do our best to rectify the problem from the small stock holding we have or offer you a refund.
3. In either of the cases above, we will not be able to reorder as by the time we receive the stock, production will have ceased and we apologise now for any disappointment.
4. As these production runs are not yet stable, the lead time is longer than normal and even then, is unpredictable. Whilst we anticipate delivery in December 2019, please be prepared to receive your order as late as February 2020. It will be worth the wait.
5. There may be some fabrics or sizes that will not be available but we will not know this until after we process the group order on Monday the 1 of September. We will do our best to contact you to provide you with an opportunity to specify another fabric or size but you will need to be contactable on Tuesday 2 September between 9am-12pm and be ready to make a decision by no later than 2pm the same day. We will try to contact you twice and regret if we cannot amend your order with you in the timeframe outlined.
Terms and Conditions
Paris au mois d'août products are excluded from any of Hub’s promotion therefore no discounts, including trade discounts, may be applied. All orders and payment in full must be received no later than 11.59pm Saturday 31 August 2019.
Pick up – Melbourne Showroom (FREE)
Pick up – Sydney Showroom (FREE)
1-2 shades - $18
3-4 shades - $22
4-6 shades - $30
7+ shades - $41